Privacy Policy

The Simple Version

We respect your privacy. We collect only what we need to provide our services. We don't sell your data. We protect what you share with us. That's it.

What We Collect

Information You Provide

• Contact information when you book a session or apply for training
• Payment information (processed securely through third-party providers)
• Communications you send us
• Application information for practitioner training

Information Collected Automatically

• Basic analytics (page views, referral sources)
• Technical information (browser type, device type)

How We Use Your Information

• To provide the services you request
• To process bookings and payments
• To communicate about your sessions or training
• To improve our website and services
• To comply with legal obligations

Session Confidentiality

What happens in your MindLooker session stays in your session. We maintain strict confidentiality regarding all session content, with the following exceptions required by law:

• Imminent risk of harm to yourself or others
• Suspected abuse of a child or vulnerable adult
• Court-ordered disclosure

Note: MindLooker sessions are not medical or therapeutic treatment. See our disclaimer for details.

Data Security

We use industry-standard security measures to protect your information. This includes:

• Encrypted data transmission (SSL/TLS)
• Secure third-party payment processing
• Limited access to personal information
• Regular security reviews

Third-Party Services

We use selected third-party services to operate our business:

• Cal.com: For scheduling (see their privacy policy)
• Payment processors: For secure payment handling
• Analytics: To understand website usage
• Email services: For communications

We choose partners who respect privacy and meet our security standards.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Request a copy of your data

Cookies

We use minimal cookies necessary for the website to function and to understand how visitors use our site. You can control cookies through your browser settings.

Data Retention

We keep your information only as long as necessary to provide services and meet legal requirements. Session notes (if any) are destroyed after the legally required retention period.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect information from minors without parental consent.

Changes to This Policy

We may update this policy from time to time. We'll notify you of significant changes via email or website notice.

Contact Us

Questions about privacy? We're here to help:

Email: privacy@mindlooker.com
Or use the contact form on our website